- 07:00 - 08:30
Breakfast
A traditional Highland breakfast will be served in The Atrium for all guests staying at the Fairmont St Andrews.
- 08:30 - 09:00
Networking in The Atrium Exhibition
The Atrium
- 09:00 - 10:00
Breakout Sessions 3
Please click on the Breakout Session title for further information.
The Three C's - Control, Compliance and Communication in a hyper-connected world
Robert Louis Stevenson Room Graham Ross Will Hasler Audrey MuirWith the advent of personalisation, suppliers will increase their direct communications with business travellers which has the potential to erode a well managed travel programme. Controlling your travel programme in a hyper connected world is challenging. In this session we explore ways to maintain compliance and keep travellers within the correct booking and tracking channels even when direct supplier access is the easiest route. We debate whether a better partnership between buyer and supplier could maximise results for your managed travel programme and look at technology and social media as enablers to achieve this goal over the next five years.
Information is Beautiful
John Barber Auditorium Keesup Choe Ike Ihenacho Claudia UngerWhether you are dealing with big data or just lots of data, our experts explore the art of displaying data in a way that gets people interested and makes them take action.
Globalisation Part 2 China, India, Latin America
James Graham Room Natalie Gardner Jo Lloyd Tony Pilcher Andreas WellauerEach country has it's own nuances be that whether it is culturally or technically. These short sharp presentations give you the ins and outs of managing business travel in these markets.
The Last Mile - The Future of Ground Transport in a Managed Travel Programme
William Dunbar Room Anne Barlow Carol NeilControlling spend in the last mile. Ground Transport policies are not as straight forward as they used to be and new entrants are bringing to light questions around supply and demand and how this effects prices as well as the reality of employee safety. The sharing economy is making a success of car share products such as zipcar. Should travel managers be concerned with insurance and legal obligations as well as price and service?
OGM Focus on Traveller and Crew Tracking
Duncan MacIntyre Pieter Rieder Lynn BennettTracking travellers and crew in a hyper connected world is challenging for any Travel Manager and even more so for those where sub contractors are involved. In this session we explore ways to keep travellers and crew in sight even when they think direct supplier booking seems the easiest route.
Strategic Meetings Management - The Art of a Balanced Contract
Mary McLeod Room Vicky Anderson Benedicte Ollagnon Sandy Moring Sam WelchSupplier Contracting - are your meetings contracts with venues and hotel chains helping or hindering your overall Strategic Meetings Management Programme? Experts in this area discuss the challenges of venue sourcing when contracts are so tight they could be deterring local revenue managers. Join the discussion and learn what others have done to combat this.
- 10:00 - 11:00
Managing change and disruption - learning from leaders
Robert Burns Ballroom
Michael O’Leary, Ryanair CEO takes to the stage to face the Business Travel Industry and explain his about-turn to the travel distribution model he once turned his back on and answer some serious questions about the next five years for the airline industry. Joined by a panel of industry experts, the audience will be in the driving seat as they ask the questions in this highly interactive plenary session.
- 11:00 - 11:30
Coffee and Networking in The Atrium Exhibition
The Atrium
- 11:30 - 12:30
Breakout Sessions 4
Please click on the Breakout Session title for further information.
Geopolitics - The Dangerous World of Business Travel in 2020
Robert Louis Stevenson Room John RendeiroIs the world becoming a more dangerous place? In the last year, old feuds reignited and a new wave of terror swept across the world. For many, these are worrying times for the international community. The escalation of widespread geo-political tension has an obvious knock-on effect to business travellers, especially during a period of economic growth and renewed globalisation. But are people overly concerned with terror and medical pandemics? Are there not more fundamental issues to be addressed? In this session, two global industry experts share their knowledge and insight of travel risk and security, and provide guidance on how companies and organisations should prepare for the next five years.
Travel Technology Showcase
John Barber Auditorium Room Joakim Everstin Paul SaggarA run down of the latest releases and developments in the world of travel technology including advances by hotels, airlines, booking technology, GDS's and mobile apps.
Globalisation Part 2 China, India, Latin America
James Graham Room Natalie Gardner Jo Lloyd Tony Pilcher Andreas WellauerEach country has it's own nuances be that whether it is culturally or technically. These short sharp presentations give you the ins and outs of managing business travel in these markets.
Integrating Travel & Expense - Achieving Total Cost of Trip Management
William Dunbar Room Rachel Watson Johanne YoungEverything you wish you'd known before you implemented an end to end travel and expense management solution.
OGM - Focus on Technology
Duncan MacIntyre Room Pieter Rieder Guy Snelgar Raphael SoldiniAutomation can significantly reduce cost and enhance efficiency. Learn about the travel technology tools and crew management systems that will shape the future in Oil, Gas and Marine travel and enable even this most complex of sectors to achieve an end to end integrated system including HR crew management, crew manifest upload, charter integration, rig management, payment solutions and invoice reconciliation.
Sustainable Travel Programming
Mary McLeod Bernard Harrop Ike Ihenacho Will HaslerJoin this session to understand the requirements, legal and ethical, of why sustainable travel programming should be taken seriously within your organisation. Learn what steps are necessary to take when you start out and how continuous improvement can be achieved for companies of all sizes along the road to achieving sustainability.
- 12:30 - 13:45
Closing Plenary, Keynote and Lunch
To wrap up the 2015 ITM conference Sir Chris Hoy will take us on his journey to becoming the most decorated Olympic cyclist of all time.
With a focus on sustaining motivation over long periods of time, he will share his secrets to success in the hope that we might learn the level of dedication, passion and focus we will need to complete our Journey to 2020.