Claudia leads a research team charged with identifying ideas that businesses can use to improve their travel programs. Her team looks to leverage things already being effectively used outside our industry. They also come up with effective ways to apply new innovations within our industry. Claudia’s team bridges the gap between the academic and the practical application of methodologies and technologies. In addition to producing white papers, case studies and intelligence briefs. Her team also develops models leveraging predictive and prescriptive analytics to identify viable options for achieving an organization’s priorities — whether driven by savings, productivity or recruitment and retention.