The underlying principles behind ITM’s value proposition is to CONNECT, INFORM, EDUCATE and INSPIRE members of the travel industry.  Being part of the ITM community at conference benefits each of our customer segments in different ways.

The ITM conference is an annual event which this year brought together almost 1,000 Business Travel professionals, united in a common goal to lead the industry in its Business recovery.

Discover ways that the ITM conference taking place on 27 – 28 April 2021, aims to help its members to thrive, not just survive below:

For Buyer Members:

Broadening your industry knowledge and ways in which you can optimise your travel programme, not only allows you to thrive in your role but opens an opportunity to progress your career.


Meet with potential suppliers and discover solutions that could improve your programme. Learn from other buyers and share best practice

Explore how sustainability, inclusion, diversity and the wellbeing of the business traveller impact our industry, and what you can do to prepare

Identify current and future challenges within the industry and discover solutions that could help you to thrive professionally

Visit the Sponsor Showcase to discover new ideas and solutions

For Supplier Members:

Learn, adapt and thrive once more in a market where new challenges test your approach and demand more from your product offering.


Meet potential and existing customers via our virtual chat throughout the event. Get involved in our live Q&A and and improve your understanding of what buyers actually want

Explore how sustainability, inclusion, diversity and the wellbeing of the business traveller impact our industry, and what you can do to prepare

Discover what your peers and competitors are doing to embrace change

Develop new skills – specialised education sessions designed to help you learn new skills which will help you to adapt and thrive at a time of unprecedented change.