The ITM conference offers a participative virtual platform, which will allow you to interact and engage with a broad range of industry professionals.

The itinerary below provides you with an overview of what you can expect, this page will be updated as the virtual programme develops. We appreciate your understanding during this COVID-19 pandemic, for obvious reasons we are unable to guarantee speakers on the day but all being well we hope to bring you the following:




  • Opening Keynote – Karen Hutchings, Scott Davies & Richard Tams
  • Plenary – Ipsos MORI – Tendencies & Trends
  • Market Place Coffee Break
  • Plenary Intro – The Time Is Now
  • Plenary – Willie Walsh
  • Plenary – Travel Safe (diversity, trafficking, wear & tear)
  • Market Place Coffee Break
  • Buyer Only Huddles + Chairman’s Supplier Only Session (Travel With Purpose)
  • Market Place Lunch & Sponsors Interviews
  • Market Place Lunch & Sponsor Interviews


  • Plenary – Paul Abbott
  • Education Session 1
  • Market Place Coffee Break
  • Keynote – Caroline Strachan
  • Supplier Training Session
  • Education session 2
  • Education Session 3
  • Market Place Coffee Break
  • Keynote – Bella Mackie
  • Achievement Awards & Closing Plenary – Karen Hutchings & Scott Davies
  • Virtual Chairman’s Happy Hour

Sessions explained

Plenary sessions at conference aims to provide you with invaluable insights, which you can apply to your business. Be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity.

Education sessions
Thought provoking sessions focused on relevant topics and key priorities that matter to you. We aim to help you navigate the new world, adapt your approach to facilitate COVID-19 challenges and build on the tools you need to help you to thrive once more.

The ITM Marketplace
A networking space with a difference; meet with our sponsors in their dedicated pods.

ITM Achievement Awards
Recognising and celebrating the incredible impact our members make across our business travel community.  There are 6 award categories and the winners will be individuals who have displayed excellence or made significant contributions to their organisations, travel programmes, industry or ITM.  You can visit our recently created Hall of Fame to view previous winners at