The ITM conference offers a participative platform, which will allow you to interact and engage with a broad range of industry professionals.

The itinerary below provides you with an overview of what you can expect in 2020.

More details to follow…

Travel Day
Conference Day
Conference Day
Travel Day
Morning Arrivals throughout the day


Wellbeing Wake Up
Welcome & Registration
thrive Opening
thrive Forward – Kelly Beaver
Keynote 1
The Time Is Now
Wellbeing  Wake Up
Keynote 2 – Willie Walsh
Travel Well
Keynote 3 – Paul Abbott
Buyer Only Huddles
Travel With Purpose (Supplier Only Session)- Karen Hutchings
Breakfast (In individual hotels)
Lunch Networking Lunch and ITM Marketplace Networking Lunch and ITM Marketplace
Afternoon Gender Equality – Caroline Strachan


Breakout 1
Breakout 2
Buyer Knowledge Market
Supplier Training Session
Breakout Sessions
Breakout 3
Breakout 4
Keynote 4 –Bella Mackie
Closing Keynote
Evening Nightcap ITM Chairman’s Party ITM Board Drinks Reception
Gala Dinner and ITM Achievement Awards

Sessions explained

Plenary sessions at conference will be bringing the latest views of the world economy and its impact on your business, thoughts on the future and how it will change our industry; together with personal stories that will inspire and motivate you to thrive.

Breakout sessions
Choose from 12 breakout sessions, each tailored to provide you with bite-sized training, thought provoking content and skill enhancing tools which will help you to thrive.

The ITM Marketplace
A networking space with a difference; connect with fellow delegates, catch up on emails and meet with our sponsors in their dedicated pods. All coffee breaks, lunch breaks and afternoon tea will be served here.

Chairman’s Party
This annual networking night is open to all conference attendees, providing a social setting for you to catch up with friends old and new.

Wellbeing Booster
Begin the day with an energising activity, designed to wake your senses and help you to start the day.

Buyer Only Huddle
The buyers huddle is essentially a focus group which is a closed session to buyer members only. In this forum, buyers are encouraged to share best practice in specific and important areas of a travel programme. Discuss their issues and learn from each other in a confidential environment.

In addition, you will meet our sponsors during a networking afternoon on Tuesday 12 May, which will give you the opportunity to reconnect with old friends and meet potential suppliers with new products and services.

Supplier Only Session
The Supplier session is hosted by the ITM Chairman, Karen Hutchings allowing you to get inside the mind of an award-winning global travel manager.

ITM Board Drinks Reception
This penultimate event leads to the Gala evening which closes the conference in style. All conference attendees and their guests are invited.

Gala Dinner and Buyer Achievement Awards
Celebrate an industry which is thriving at this black tie night of entertainment and awards. Whether it’s procurement techniques or a travel-specific category which you specialise in. The awards ceremony is the perfect opportunity for you to either get recognition for your skillset, or simply sample what best practice looks like in the field. If you are attending conference and would like to invite a guest to attend the dinner, please contact for information on how to book, tickets are priced at £125+VAT per person.