Thank you to our accomplished Judging panel, for making the ITM Achievement Awards 2020 possible. Providing a representative cross section of our community including Senior Buyers and Suppliers has supported ITM’s credibility as your professional body awarding this year’s worthy winners.

Our independent and impartial judges have each distinguished themselves in their own field and have an impressive and varied depth and breadth of industry knowledge and experience.  Each judge has followed specified criteria to judge each application across all categories. The combined outcome of the scores were collated by the ITM secretariat and announced within the close of the 2020 Conference.

You can watch the awards as part of our closing plenary session in Day two’s recording available to watch via ITM On Demand from week commencing 18 May.

Karen Hutchings
Travel Services, Meetings & Events and BMC Procurement Leader

Manages US$2.1 billion travel spend, approximately $400M in Meetings & Events spend and $250M in Brand Marketing Communication spend
Being seen as trusted business advisors and providing exceptional client service are key objectives of the team and the implementation of technology as enablers for EY travelers such as mobile APPs engaging with disruptors and looking at robotics to support cost saving initiatives and demonstrating brand value are the ongoing focus for the team
The EY Travel, Meetings & Events team were named Team of the Year 2015 by Buying Business Travel Magazine, and ITM in 2017. Karen herself was recognized as the BTN Multinational Travel Manager of the Year and one of the top 25 most influential in the travel industry in 2015 and again more recently in 2018 as well as Travel Manager of the year 2018.
Prior to joining EY Karen lead the travel meetings & events team at AIG, was ASPAC and EMEIA Regional Travel Head at Citi and Global Head of Travel at Merrill Lynch
On a personal note … While running was always a passion, having run 26 marathons around the world, Karen now spends her spare time with her horses, sheep, cats and Brian the goat!

Scott Davies

Scott Davies, ITM CEO
Drawing on over 19 years’ experience in business travel, Scott has held senior positions in the TMC, airline and travel technology sector. He is passionate about what he does, speaking at many industry events and is instrumental in various industry judging panels. Scott writes a bi-monthly column for Buying Business Travel, the Business Travel Magazine and Business Travel campaign sharing his insights and experience.

Audrey Muir, Corporate Travel Manager at Baillie Gifford & Co

Audrey joined Baillie Gifford in 2010. Her Job role is to provide the company with an efficient, cost effective, reliable and excellent standard of corporate travel management. Her responsibilities include management of the overall travel programme and policy. Audrey manages an internal travel team and is responsible for all supplier negotiations and relationships. Audrey is also the Vice Chair for ITM and is an experienced judge, having previously judged the ITM Achievement awards and the Business Travel People Awards.

Annicka Lofstrand Technical Sales NEUR and Global Partners teams for Travel & Expense software provider KDS, an American Express GBT company.

At KDS, Annicka oversees the sales of Neo Travel & Expense in Northern Europe, as well as Account and Partner Management, focused on driving revenue, growth and client satisfaction. Annicka joined KDS in 2006, she has held different leadership and commercial roles within the company during this time.
Prior to joining KDS, Annicka held senior sales roles at GetThere, a Sabre Company, as one of the first employees of GetThere in EMEA. Before that she worked in consulting for software developer Nettec plc, focusing on business analysis, process optimisation and solution engineering. She has also worked for Hogg Robinson Group.

Annicka holds a BA Hons. Degree in Business Administration specialised in Strategic Management from European Business School London.

Peter Grover, European Managing Director for TRIPBAM

A hotel shopping service changing the way companies and travel agencies procure hotel stays. By searching daily using patented hotel clustering technology, TRIPBAM reduces hotel costs while improving compliance, increasing attachment, and identifying issues with negotiated rates. The system finds savings over 40% of the time and the average savings are over €100 per stay. Based upon TRIPBAM's success, it was selected as the most Innovative Technology for Corporate Travel in 2014, winner of the Phocuswright Battleground competition in 2015, Best Specialist Business Travel Service in 2018 and Highly Commended in 2019. Peter has previously held leadership roles in Fareportal, WNS, TRX, Travelport and Amadeus throughout his 35+ years in the travel Industry.